Shipping & Delivery Policy

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Shipping & Delivery Policy

  1. At Tech Republic, we aim to get your order to you as quickly as possible. Here’s what you need to know about our shipping and delivery:
  2. Delivery Timeframe: We strive to deliver your order within 4 to 5 business days from the date of purchase.
  3. If you have any questions or need further assistance regarding shipping and delivery, feel free to reach out to our customer support team.
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Returns & Exchange

Exchange:

You can exchange any product purchased from Techrepublic.pk within 7 days of purchase under the following conditions:

  • The item is faulty, damaged, or defective at the time of delivery.
  • The item does not match the original specifications or is different from what you ordered.

To raise a dispute, please notify us within 7 days of delivery by contacting our support team via email at hello@checkingmysite.com or by calling 0348-2393716. Each dispute will be evaluated on a case-by-case basis, and we strive to find a fair resolution for both parties.

For damaged items, it is essential to provide an unboxing video as evidence. Please email the video to hello@checkingmysite.com within 7 days of purchase to initiate the replacement process.

Returns:

If a product received does not match the description on our website, you have 7 working days from the date of delivery to claim an exchange the order. To initiate a return, the product(s) must be undamaged, unopened, and returned with all packaging materials and documentation.

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WARRANTY DETAILS

  • To claim a warranty issue, please reach out to us using the contact information provided on our website.
  • Defective or faulty products under warranty are sent to the distributor or vendor for repair, refund, or replacement based on their warranty policies.
  • Warranty claims will be rejected if the product has been physically damaged, incorrectly installed, or subjected to abuse.
  • Replacing faulty equipment is done after the official service agent confirms the warranty issue.
  • The warranty process usually takes up to 20 working days to complete.
  • Warranty eligibility applies only to products with warranty information mentioned on the product page.
  • Products without warranty information are not covered.